Are you renting out a property in Kansas? Do you ever find yourself wondering what to do with mail that keeps arriving for your former tenants? If so, you’re in the right place!
As a landlord, dealing with mail addressed to previous tenants can be one of the more puzzling tasks you face. That’s why we’ve crafted this comprehensive guide to demystify the process and help you navigate the situation.
In this article, we’re going to explore effective strategies, practical steps, and legal considerations involved in handling mail sent to past tenants.Whether it’s a magazine subscription, bank statements, or just junk mail, we’ve got you covered!
Best Ways to Stop Mail from Previous Tenants
Handling mail from previous tenants can be a significant inconvenience. Thankfully, there are several steps you can take to help alleviate this issue:
- Return to Sender: If you receive first-class mail for a previous tenant, simply write “return to sender” or “not at this address” on the envelope and put it back in your mailbox.
- Contact the Tenant: If you can, get in touch with the former tenant and let them know you’re still receiving their mail. Encourage them to change their address with any organisations that might still be sending them mail.
- Notify the Post Office: Visit your local post office and let them know that the person the mail is addressed to no longer lives at your property. They can place a note in their system to help prevent future misdeliveries.

- Leave a Friendly Note in the Mailbox: You can also consider leaving a note in your mailbox to help guide the mail carrier. The note could say something along the lines of: “Former Tenant (Name) no longer lives at this address. Please only deliver mail for Current Tenant (Name).”
- Contact the Senders Directly: If you keep receiving mail from the same organisations, you can contact them directly to let them know that the addressee no longer lives at your address.
Remember, it’s important to never open or dispose of someone else’s mail, as this is considered a federal offence.
Commonly Asked Questions
Receiving mail addressed to former tenants often sparks numerous questions and uncertainties. In this section, we aim to clear up some common confusions by addressing some common queries landlords may face.
Is It Legal to Inspect, Discard, or Destroy Mail Addressed to Former Tenants?
No, it is illegal for someone to inspect, dispose of, or destroy another person’s mail. Make sure to avoid such activities at all costs and handle the situation appropriately.
Whether you’re a first-time landlord or you have years of experience in the rental business, make sure to stay up-to-date on all relevant federal and state laws.
Can I Fill a Change of Address Form on Behalf of the Former Tenant?
While it may be tempting to take action and complete a Change of Address form for a previous tenant, it is inadvisable to do so.
The only individuals who can legally complete such a form are the previous tenant, an executor, a guardian, or an otherwise authorised agent with the necessary authorization.

What Should I Do if I Receive Mail for a Deceased Tenant?
It’s an unfortunate reality that tenants may pass away. In such cases, you might continue to receive their mail. While it would typically be the family’s responsibility to manage the deceased tenant’s mail, this isn’t always feasible. Here are steps to stop receiving such mail:
- Visit the DMAchoice website and complete the Deceased Do Not Contact Registration. Though it may take about three months for changes to come into effect, and not all junk mail may stop, you should see a significant reduction in mail volume.
- Mark the mail as “Deceased, Return to Sender.” If this doesn’t resolve the situation, consider discussing it with your mail carrier or the Postmaster at your local post office.
- Lastly, if the previous steps don’t succeed, you may need to contact the sender companies directly. This option may be more time-consuming but could be necessary to ensure the redirection of the mail.
By adhering to these steps, you can actively mitigate the situation and minimise the volume of mail you receive for a deceased tenant.
What if I Receive Junk Mail for the Previous Tenant?
While it may be tempting to toss these, it’s inadvisable to do so. As previously mentioned, it is illegal to dispose of somebody else’s mail.
However, it’s important to note that landlords are not obliged to store the previous tenant’s mail indefinitely. If the previous tenant refuses to complete a Change of Address form, leading you to handle their mail indefinitely, you may be able to seek legal recourse.

Final Thoughts
We hope this guide has armed you with the tools to efficiently manage mail from previous tenants. As you continue your landlord journey, consider the immense benefits of working with a professional property management company.
Young Management offers vast expertise and commitment in managing tenant transitions, mail issues, and more, allowing you to focus on growth and profitability. Why not let us take the wheel while you enjoy a smoother, more productive landlord experience?